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Privacy Policy

This Privacy Policy is a part of our Terms and Conditions. By using this Website or our online store, you agree to be bound by and comply with this Privacy Policy and our Terms and Conditions.

Section 1 – Age restrictions on access and purchases
You must be at least 21 years old to access this site. If you are under 21 years old you are not permitted to use this site for any reason. You must be of legal age required by the state or province you are in to purchase our products. It is your responsibility to know whether you are legally able to purchase our products.

If we learn we have collected or received personal information from a person under the age of 21 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a person under the age of 21, please contact us at: [email protected].

Section 2 – What information do we gather and what do we do with it?
When you purchase something from our online store, as part of the buying and selling process, we collect the personal information you provide such as your name, address, email address, and order history. We also use cookies, web beacons, or other tools that collect information that makes it easier to use our store and our site.

When you visit our site, some information is automatically collected. This may include information such as the Operating System (OS) running on your device, Internet Protocol (IP) address (which may be used to obtain your geolocation), access times, browser type, and language, and the website you visited before our site. We also collect information about how you use our site, including the elements you have interacted with, metadata, and other details about these elements, change states, and other user actions.

Email marketing: By providing us with your email address, you are giving us permission to send you emails about our store, new products, and other updates. You have the opportunity to unsubscribe from these emails at any time by clicking the “Unsubscribe” button included at the bottom of each email.

In general, we use the information we collect primarily to provide, maintain, protect, and improve our current site and products and to develop new products. We use personal information collected through our site as described below and elsewhere in this Policy to:

  • Facilitate the creation of and securing of your Account on our network;
  • Identify you as a user in our system;
  • Improve our products, site, and how we operate our business;
  • Understand and enhance user experience of our site and products;
  • Provide and deliver the products and services you request;
  • Respond to your comments or questions and for our Support team to provide service;
  • Send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
  • Communicate with you about promotions, upcoming events, and news about products and services offered by OG Express and our selected partners, and for other marketing purposes of OG Express;
  • Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service; and
  • Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.

California Privacy Rights
If you are a California resident, California law may provide you with additional rights regarding the use of your personal information. To learn more about your California privacy rights, contact us at [email protected].

Section 3 – Behavioral advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

Section 4 – More information on cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings visit: www.allaboutcookies.org.

Section 5 – Consent
By executing a transaction or providing personal information for purchasing, you consent to us collecting and using your information as described herein.

Section 6 – Disclosure
We do not share your personal information with third parties without your consent other than with:

  • Third-Party Service Providers
  • Lawful Requests
  • Protection of Rights and Property
  • Emergency Situations
  • Corporate Restructuring

Section 7 – Payment processing
Our payment gateways are PCI-DSS compliant and follow industry security standards to protect your credit card information. Your data is encrypted using SSL technology.

Section 8 – Third-party services
Our Policy does not cover any third-party services. To learn about those third parties’ privacy practices, please read their privacy policies.

Section 9 – Security
We take reasonable precautions and follow generally accepted industry practices to protect your personal information.

Section 10 – Age of consent
By using this site, you represent that you are at least 21 years of age.

Section 11 – United States law applies
This site is intended for users located in the United States. By sending us your Personal Information from outside the U.S., you consent to the application of U.S. law.

Section 12 – Changes to this privacy policy
We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on the website.

Section 13 – Questions and contact information
For questions or concerns regarding this Privacy Policy, please contact our customer service team at: [email protected].

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