Free Shipping on orders above $99!
Submit a Complaint or Report an Issue
At OGExpress, we take customer feedback seriously.
If you encounter any issues with your purchase, service, or overall experience, you can submit a formal complaint through our Help Center.
Types of Complaints We Handle:
- Order problems (wrong item, damaged item, missing item)
- Product quality concerns
- Delivery delays
- Billing and payment discrepancies
- Customer service concerns
Once a complaint is submitted, a dedicated support team member will review it and get back to you within 24–48 business hours.
We aim to resolve all complaints fairly and promptly, ensuring a positive outcome.
Your voice matters, and we appreciate your input to help us improve and serve you better.
Discreet Packaging
Top Quality Products
Free Shipping over $99
30 Days Guarantee
No Medical Card Required
Submit a Complaint to get started.
Get in touch
Need assistance? Our support team is here to help—reach out anytime!
Head Office
Las Vegas NV, USA
Email us
support@ogexpress.com hello@ogexpress.com
Send us a message
Have a question or concern? Fill out the form, and we’ll get back to you as soon as possible!
