Free Shipping on orders above $99!
Returns, Refunds, and Exchange Policy
We stand behind the quality of our products and want you to be completely satisfied with your purchase.
If for any reason you are not happy, we offer a straightforward refund and return process.
Return Conditions:
- Items must be returned within 14 days of receipt.
- Products must be unopened, unused, and in original packaging.
- Proof of purchase (receipt or order number) is required.
Refund Process:
- Initiate a return request through our Help Center or by contacting customer support.
- Once we receive and inspect the return, refunds are processed within 5-7 business days.
- Refunds are issued to the original method of payment.
Discreet Packaging
Top Quality Products
Free Shipping over $99
30 Days Guarantee
No Medical Card Required
Please note that certain items (such as clearance items, promotional bundles, and consumables once opened) may be final sale unless defective. We aim to make your refund process as hassle-free as possible. For questions or assistance with returns, please contact us.
Get in touch
Need assistance? Our support team is here to help—reach out anytime!
Head Office
Las Vegas NV, USA
Email us
support@ogexpress.com hello@ogexpress.com
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